How It Works

Investing in retail analytics technology can help retailers stay competitive by providing valuable insights into customer behavior, optimizing inventory management, increasing sales, and improving operational efficiency

Improved Customer Insights

Retail analytics technology can help retailers gain a better understanding of their customers’ behavior, preferences, and needs. By analyzing data from various sources such as point-of-sale systems, customer loyalty programs, and social media, retailers can gain insights into consumer trends, which can be used to improve the customer experience.

Optimize Inventory Management

Retail analytics technology can help retailers optimize inventory management by providing real-time data on inventory levels, demand, and supply. This enables retailers to make more informed decisions about stock levels, replenishment, and promotions.

Increase Sales

By gaining a better understanding of customer behavior and preferences, retailers can tailor their marketing and sales strategies to better meet customer needs. This can lead to increased sales and improved customer loyalty.

Operational Efficiency

Retail analytics technology can help retailers identify inefficiencies in their operations and supply chain. By analyzing data on key performance indicators such as stock levels, staff productivity, and delivery times, retailers can optimize their operations and reduce costs

Retail analytics made easy

Define the Objectives: The first step is to define the objectives of the analysis. For example, the analysis may aim to optimize store layout, improve the customer experience, or increase sales. The objectives will determine which data is needed and how it will be analyzed.

Identify Data Sources: The next step is to identify the data sources that will be used in the analysis. This may involve collecting data from sensors, cameras, or other devices that can track customer movement in the store. The data should be collected at regular intervals to provide a comprehensive view of customer flow.

Clean and Prepare the Data: Once the data has been collected, it needs to be cleaned and prepared for analysis. This may involve removing irrelevant data, correcting errors, and converting the data into a format that can be analyzed.

Analyze the Data: The next step is to analyze the data to identify patterns and trends in customer flow. This may involve using techniques such as heat maps, path analysis, and dwell time analysis to understand how customers move through the store.

Develop Insights and Recommendations: Based on the analysis, the project team can develop insights and recommendations that can inform business decisions. For example, the team may recommend changes to store layout or product placement, adjustments to staffing or checkout processes, or improvements to marketing campaigns.

Implement Changes: The insights and recommendations developed in the previous step can be used to implement changes in the retail operation. This may involve changes to store layout, staffing, or other aspects of the business.

Monitor and Evaluate Performance: Finally, the project team should monitor and evaluate the performance of the changes implemented in the previous step. This may involve collecting and analyzing data on sales, customer behavior, and other metrics to determine whether the changes are having the desired effect.



Setup in minutes



Ulisse IoT platform for Retail can be installed in literally 5 minutes. It just needs a power plug! After powering on the device it starts sending the data directly into our secure cloud through wifi or 4G embedded sim card. Our technology doesn’t store or take any image from the ground and all the data are processed at the edge with the minimum bandwith consumption.

Define the objectives

Identify Data Sources

Clean and prepare the data

Analyze the Data

Develop Insights and Recommendations

Implement Changes

Monitor and Evaluate Performance

Join us today!

Start now understanding customer flow in your physical stores. By collecting and analyzing data on how customers move through your stores gain valuable insights that can help you optimize store layout, improve the customer experience, and increase sales.

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Main Benefits

Physical space analytics in retail can provide several benefits, including:

  • Understanding customer behavior: Retailers can use physical space analytics to track how customers move through their stores, where they spend the most time, and what products they are most interested in. This information can be used to optimize store layouts, improve product placement, and enhance the overall customer experience.
  • Improving inventory management: By analyzing foot traffic patterns and sales data, retailers can identify which products are selling well and which ones are not. This information can be used to optimize inventory levels and ensure that popular products are always in stock.
  • Increasing sales: By optimizing store layouts and product placement, retailers can increase sales and revenue. They can also use physical space analytics to identify and capitalize on sales opportunities, such as promoting complementary products or offering discounts at certain times of day.
  • Enhancing customer engagement: Physical space analytics can help retailers create more personalized and engaging experiences for their customers. For example, they can use data to tailor product recommendations and promotions to individual shoppers based on their browsing and purchasing history.

Understanding customer behavior

Improving inventory management

Increasing sales

Enhancing customer engagement

Get ahead of the competition with the power of people flow analysis

People flow analysis in physical stores involves analyzing how customers move through the store, where they spend the most time, and how they interact with the products and displays. Here are some common behavior patterns that can be observed through people flow analysis:

Traffic Flow: This is the study of the most popular routes customers take when they enter the store, move around, and leave. By tracking customer movements, retailers can determine the high-traffic areas of the store and optimize their product placement and promotional strategies.

Dwell Time: This refers to the amount of time customers spend in a particular area of the store. Retailers can use this information to determine the most popular products and displays, as well as identify areas of the store where customers may need more assistance or have difficulty finding what they’re looking for.

Conversion Rates: This is the percentage of customers who make a purchase after entering the store. Retailers can use this information to identify which areas of the store are most effective at driving sales and which areas may need improvement.

Browsing Behavior: This refers to how customers interact with products and displays in the store. Retailers can analyze browsing behavior to identify which products are most popular and how customers make purchase decisions. This information can be used to optimize product displays and promotions to encourage sales.

Customer Loyalty: People flow analysis can also be used to track the behavior of repeat customers. By analyzing the behavior of loyal customers, retailers can identify what drives customer loyalty and adjust their strategies accordingly.

Overall, people flow analysis provides retailers with valuable insights into customer behavior and preferences, allowing them to optimize their store layout, product placement, and promotional strategies to create a better shopping experience for customers and increase sales.

Traffic Flow

Dwell Time

Conversion Rates

Browsing Behaviour

Customer Loyalty

Client Results


Shrinked Lease Space

Thanks to the physical space insights one of our customers optimised the shop area by reducing from 150 sm to 25 sm and increasing the profitability of a factor 10


Fewer Lost Sales

A major grocery chain brand thanks to Ulisse tracks the single ID customer journey from entrance to exit without any camera and improving demand planning – with – 65% reduction in lost sales due to the out-of-stock


Improved ROI

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